Contact Us

Providing honest and active customer support is an important part of what we do at BRAINGAIN. We have a dedicated in-house team to ensure you are able to speak with someone who can help. 


We operate between 9.30am and 5pm (Mon-Fri).

Our Live Chat service is the best way to get in touch which is shown in the bottom right of your screen and we also have a phone number and email support too below.

Remember to check our FAQ page before contacting us as our most common questions and answers are there. 


Email Us:


We endeavour to respond to all emails within 1 business day. We are working through a backlog of emails and will get back to you as soon as we can.


Phone: Our phone lines are open from 9.30am to 5pm (Mon - Fri excl. bank holidays). Call us on 0800 246 5730


In order to help answer your query as quickly as possible, please ensure you have your order number and/or postcode to hand for all calls and also include them in all emails.